Job Description
Clinic receptionist/ assistant
We are a busy and well-established acupuncture practice seeking a receptionist to work in a traditional Chinese and Asian community.
Responsibilities include:
Basic
Prepare the front desk for opening and closing
Greeting and check in/out patients
Scheduling and managing appointments
Collect co-pays and payments on account in person
Answering phones, and e-mails related to patient inquiries for care and scheduling or directing patient questions and issues to the appropriate person
Administrative duties related to patients' records
Assisting the care team with herb dispensary, room turnover, and light cleaning as needed.
Additional
Checking insurance eligibility online or by phone
Billing insurance and recording payments
Calling and resolving issues with insurance companies
Coordinating credentialing/re-credentialing for providers
Desired skills and qualifications
we are looking for an outstanding candidate who is passionate about wellness and striving to serve others because you will be the first face our patients see, and the voice behind the phone. Who is/has
Strong organization skills, attentive to details
Good at multitasking and prioritizing competing responsibilities
Proactive in resolving potential issues
Friendly and Calming presence
Professional Communication Skills
Clean and professional appearance
Basic and smooth computer skills for administrative work
Bilingual with fluency in English, and Chinese (either Mandarin or Cantonese) required, and other languages for Plus.
Preferably experience with acupuncture/alternative medicine, or a strong desire to learn.
Job Type: Full-time ( part-time optional)
Pay: From $ 20 + per hour DOE
Benefits: Paid time off, Paid Parking, Employee discount
Schedule: 8-hour shift from Tuesday to Saturday (or at least 4 days)
Work location: one
Company Description
well-established acupuncture practice in a traditional Chinese and Asian community, focuses on delivering effective TCM treatments for diverse population.
well-established acupuncture practice in a traditional Chinese and Asian community, focuses on delivering effective TCM treatments for diverse population.
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